CUSTOMER SERVICE EXECUTIVES

September 11, 2023

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Job Description

Job Description

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Handle queries and complaints from  customers.
  • Ability to listen and be active able to actively resolve problems.
  • Identifying and assessing customers’ needs to achieve satisfaction.

Benefits

  • What can candidates get from the position?
  • What can candidates get from the position?
  • What can candidates get from the position?

Job Requirements

  • BA in any Field of study
  • Minimum of 3-5 years experience in a similar position
  • A personal drive for deriving customer satisfaction always
  • Proficient in the use, of Micro-soft office suites
  • Remuneration: Very attractive and Negotiable

How To Apply

Send CV to jobs@mctimothyassociates.com or info@talentsandskills.net