Gaming Shop Executive

September 11, 2023

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Job Description

Job Description

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Benefits

  • Explain and interpret house rules, such as game rules or betting limits.
  • Communicate organizational policies and procedures
  • Resolve customer complaints regarding problems such as enquiries, payout errors.
  • Promote products, services, or programs.
  • Prepare work schedules and station arrangements and keep attendance records.
  • Prepare staff schedules or work assignments
  • Set and maintain a bank and table limit for each game.
  • Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
  • Maintain knowledge of current developments in area of expertise.
  • Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
  • Hire personnel.
  • Train new workers or evaluate their performance.
  • Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.

Job Requirements

  • Minimum of OND certification in Business Administration or any related field.
  • Proven work experience in the Gaming Industry.
  • Excellent verbal and written communications skills
  • Knowledge of office management systems and procedures
  • The ability to build good relationships with clients
  • Flexible and adaptable approach to work

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