Team Lead

Job Description

The Team Lead is responsible for providing the Cinema Manager with the support needed to manage all day-to-day activities of the cinema.  The Team Lead will also be responsible for making sure all regulations are adhered to by every member of the team and drive the delivery of exceptional cinema experience for its esteemed customers.

Key aspects of the job include: Taking ownership of the activities of all team members, being a role model for the delivery of excellent customer service and performance and influencing team members to deliver a best in class service.

Job Requirements:

• Excellent relationship management and problem-solving skills
• Ability to work well under pressure and within set tight deadlines
• Proven record of providing a high level of guest service and commitment to exceeding guest expectations
• Excellent communication skills
• Team working skills
• Organisational skills
• Experience working as a Supervisor, ideally within a similar cinema /entertainment industry