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Customer Care Representative Candidate as a first point of contact to our prospective and existing customers ,and will provide product/services information, answer questions, and resolve any emerging problems that our customer might face with accuracy and efficiency. The ideal candidate loves talking to people and proactively solving issues. Location,-ikeja and Lekki Responsibilities · Provide knowledgeable answers to enquires about cars in the showroom, pricing and availability · Deliver high level of service to all phoning customers and provide the best solutions that match client’s requirements and expectations · Build and maintain effective working relationships with operational colleagues and workshop staff. · Escalating customer’s enquires to the right department and follow up on After Sales services · creating an supervising and ensuring business area is ready for business of the day · Make suggestions for improvements in all matters within area of responsibility Qualifications & Requirements · At least 2 – 3 years’ of relevant work experience · Bsc/HND in English, Mass communication or other related courses · Excellent phone etiquette and good verbal, written, and interpersonal skills · Ability to multi-task, organize, and prioritize work · Proficiency in the use of Microsoft office applications – MS E